At the present time, we are seeking a professional, well-polished Receptionist/Concierge to work coverage for the busy front desk of our beautiful and luxurious Assisted Living Community.
Responsibilities include:
- Answer incoming calls; directing the caller to the appropriate person
- Taking accurate and courteous phone messages and responding to requests by residents
- Greeting all visitors as they enter the facility and completing information cards on all appropriate inquiries
- Respond to all Resident, guest and staff inquiries in a polite and timely fashion
- Ensure all emergencies are handled promptly and appropriately
- Keep front desk sign in/ sign out logs accurate and up to date
- Basic computer data entry as needed
Qualifications:
- Clear speaking voice both in person and over the phone
- Very upbeat, positive and professional demeanor
- You must be alert and attentive to details, situation and emergencies
- Strong communication skills
- Familiarity with MS Office (Excel, Word and Outlook) preferred
- Able to communicate fluently in English, both orally and in written communications
- Respectful and polite to Residents, guests and staff
- Must be able to work a flexible schedule