Concierge Greeter - Casual

Somerset, NJ
The Bristal at Somerset NJ
Depends on Experience  Hourly
Flexible As Needed

JOB SUMMARY:  The Concierge Greeter will serve as the first point of contact to Resident, guests and prospective residents to the  Community by providing customer service and assistance where needed.


  • Provide efficient, friendly and courteous customer service while greeting Resident's and their guests
  • Answer questions and providing directions/ assistance in a professional manner when requested
  • Must be able to follow directions and adhere to company guidelines
  • Assist Resident with bags, luggage and other items when necessary; opening doors for Resident's and guests
  • Make customer service, care and satisfaction the priority in every interaction
  • Maintain excellent Resident relations using Resident/ guest's names when possible
  • Assist in other areas of the lobby/ reception area as requested
  • Maintain friendly interactions with Resident, Management and co-workers at all time
  • Alerting management of any Resident or safety concerns as necessary
  • Depending on location, assist Residents with vehicle parking


  • Prior experience as a Concierge Greeter in a residential property, hotel or similar high end establishment where guest relations and first impressions are emphasized
  • An extremely professional yet friendly, outgoing demeanor when interacting with Residents, Guests, Management and co-workers
  • Proven ability to provide exceptional service while paying close attention to detail
  • Well-mannered and impeccably groomed at all times
  • Possess excellent interpersonal, verbal and written communication skills
  • Ability to endure exposure to outside weather conditions, such as heat, cold, wind, etc. while waiting for or Residents and guests
  • Able to stand for long periods of time 

 Casual position covers callouts and vacation. - must be flexible.