Concierge Greeter - Casual

Somerset, NJ
Administration
03-25-2021
The Bristal at Somerset NJ
Depends on Experience  Hourly
Casual
Flexible As Needed

JOB SUMMARY:  The Concierge Greeter will serve as the first point of contact to Resident, guests and prospective residents to the  Community by providing customer service and assistance where needed.

DUTIES AND RESPONSIBILITIES:

  • Provide efficient, friendly and courteous customer service while greeting Resident's and their guests
  • Answer questions and providing directions/ assistance in a professional manner when requested
  • Must be able to follow directions and adhere to company guidelines
  • Assist Resident with bags, luggage and other items when necessary; opening doors for Resident's and guests
  • Make customer service, care and satisfaction the priority in every interaction
  • Maintain excellent Resident relations using Resident/ guest's names when possible
  • Assist in other areas of the lobby/ reception area as requested
  • Maintain friendly interactions with Resident, Management and co-workers at all time
  • Alerting management of any Resident or safety concerns as necessary
  • Depending on location, assist Residents with vehicle parking

QUALIFICATIONS:

  • Prior experience as a Concierge Greeter in a residential property, hotel or similar high end establishment where guest relations and first impressions are emphasized
  • An extremely professional yet friendly, outgoing demeanor when interacting with Residents, Guests, Management and co-workers
  • Proven ability to provide exceptional service while paying close attention to detail
  • Well-mannered and impeccably groomed at all times
  • Possess excellent interpersonal, verbal and written communication skills
  • Ability to endure exposure to outside weather conditions, such as heat, cold, wind, etc. while waiting for or Residents and guests
  • Able to stand for long periods of time 

 Casual position covers callouts and vacation. - must be flexible.