RN Case Manager (Director of Resident Relations)

Lake Success, NY
Case Management
The Bristal at Lake Success
Depends on Experience 
Full Time
Day Shift


At the present time, we are looking for a qualified RN Case Manager (Director of Resident Relations) to join our beautiful Bristal at Lake Success Community.  The RN Case Manager (Director of Resident Relations) will act as a liaison between Residents, their families, administration staff and community based service providers.

Additional responsibilities include:Acting as support to Residents, providing orientation, social/emotional support and arranging for needed services

  • Oversee the Wellness Department, including a dedicated dementia unit
  • Assess prospective Residents physical, mental and emotional needs and current status as per NY State Regulations
  • Oversee the admissions and discharge process; maintaining accurate case notes and assists Residents in further placement upon discharge
  • Must develop and keep accurate client records, logging Resident interactions and/or impressions and maintaining requisite case notes on Residents
  • Responsible for coordinating ISP process, Incident Reporting, Falls Management Program as well as coordinating outside services such as Rehab, Home Care or Psychological Services.
  • Assist with Mandatory In-service and training staff regarding health policies and procedures
  • Assist Resident Care Director with on-call responsibilities


  • A current NY RN License
  • Experience working in an Assisted Living, Skilled Nursing, Home Health or Long Term Care Facility
  • A successful background in nursing case work or health advocacy role
  • Minimum of four(4) years experience with an adult/geriatric population in a social work or discharge planning position preferred
  • Ability to understand the needs of a senior and Alzheimer's/Dementia based population
  • Top notch communication skills, both written and verbal 
  • Strong attention to detail, exceptional follow through and time management skills
  • Highly organized, ability to multi-task and thrive in and extremely fast paced, ever changing environment
  • Exceptional interpersonal and relationship building skills
  • Ability to converse will all with a diverse audience in a clear and concise manner
  • Demonstrated leadership skills
  • Schedule would be a Tuesday-Saturday day shift from 8:30am-5pm or 9am-5:30pm

Compensation includes a salary and a comprehensive benefits package to include: Medical/Dental, Bonuses, 401K and much more.